Search results for rates rebate
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Govt.nz wins 2017 WriteMark Plain English Award
Found in News
Govt.nz has scooped the 2017 WriteMark best Plain English website award. This is the second time Govt.nz has received the award, after winning it in 2015.
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Service Innovation Lab – 18 months of amazing work
Found in Blog / Published 26 September 2018 / By Linda Sanders
… than the Lab; which is an enabler for the work programme which includes the following elements:
Integrated services, such as SmartStart or Renting a Property
Proactive Delivery, to improve access to services such as the Community Services Card or Rates Rebates
Digital transactions, continuing to support agency efforts as they transition from non-digital to digital channels
Digital Identity, supporting the RealMe part of the government’s Digital Identity work and linking in with the emerging… -
People with disabilities and in social housing among the least digitally included
Found in Blog / Published 22 November 2019 / By Arthur Grimes
Arthur Grimes, Senior Fellow at Motu Economic and Public Policy Research, summarises the findings of 'Digital Inclusion and Wellbeing in New Zealand', a research report commissioned by DIA and published by Motu this month.
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Web accessibility practitioners take first step in co-designing new guidance for New Zealand
Found in Blog / Published 28 October 2020 / By Tamsin Ewing
Results of DIA’s accessibility questionnaire last month show practitioners’ keen interest in and enthusiasm for the new guidance that government is developing on making web content accessible.
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Victim of Crime Life Event: Service Design nitty gritty
Found in Blog / Published 08 June 2018 / By Emma Martin
Guest blog post from Emma Martin, New Zealand Police.
Greetings again from the Victim of Crime Life Event (VoCLE) team based at Police National Headquarters. In our last post, we provided some background about our project. In this post, we’ll share some of what we’ve learned about victims of crime, in the context of integrated service delivery.
People may not see themselves as ‘victims’‘Victim’ has a specific legal meaning within the Victims’ Right Act 2002. But the term may not always match p… -
Manage your domains
Found in Standards & guidance / Technology and architecture / Government domain names / Manage your domains
How to manage your domain names using the government DNS Management Portal, transfer non-.govt.nz domains to the government DNS nameservers, and get support.
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Google Analytics screencast — Tip #7: Going With the Flow
Found in Blog / Published 05 October 2015 / By Nathan Wall
User flows can sometimes confuse and overwhelm people. Find out easy ways to use them so you can learn about user behaviour on your website.
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Introducing Entering Tertiary: working with TEC to improve the customer experience for students
Found in Blog / Published 15 December 2017 / By Pia Andrews
TL;DRThe Service Integration Team at the Department of Internal Affairs (DIA) is working with the Tertiary Education Commission (TEC) on a discovery sprint to identify change opportunities for the Entering Tertiary Education life event.
Essentially, the sprint has been about helping prospective students enroll in the right learning at the right time at the right level for the best potential outcome. TEC is supported by other agencies involved with tertiary students, with the following goals:
t… -
Google Analytics screencast series — Tip #1: Using the Solution Gallery
Found in Blog / Published 15 September 2015 / By Nathan Wall
How to import some custom reports, dashboards, and segments that I’ve shared in the Google Solutions Gallery.
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Implementing the Authentication Assurance Standard
Found in Standards & guidance / Identification management / Guidance / Implementing the Authentication Assurance Standard
Guidance on the Authentication Assurance Standard and how to comply with the controls.
